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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharges (EUR)
Remote Area Delivery 20.00 EUR
Remote Area Pickup 20.00 EUR
Lithium Batteries Section II (PI967, PI970) No charge
Biological Substances (UN3373) No charge
Oversize Piece 80.00 EUR
Non-Stackable Pallet 150.00 EUR
Address Correction 10.00 EUR
Elevated Risk 20.00 EUR
Restricted Destination 30.00 EUR
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (EUR)
Remote Area Delivery 10.00 EUR
Oversize Piece 40.00 EUR
Non-Stackable Pallet 75.00 EUR
Address Correction 5.00 EUR
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.